Frequently Asked Questions

How long will it take for my items to arrive?

Please allow 3-5 working days. It will be worth the wait!
For international orders, please allow up to 4 weeks, although it is likely to arrive much sooner.

How much does shipping cost?

£3.99 for UK
£19.99 for international orders

What payment methods are accepted?

All major debit/credit cards are accepted, as well as PayPal.

Can I cancel my order?

We hope that you fall in love with your BIND London piece the way the community have.

Please ensure you are absolutely sure of your order once paid and confirmed as cancellations are not accepted.

Do you deliver outside the UK?

Yes absolutely! World domination loading…

Where can I follow you?

You can find us on Instagram, Facebook, Pinterest, Twitter, TikTok, and LinkedIn to stay up to date.

How can I find out about new releases and updates?

Subscribe to the tribe to get the tea before everyone else.

New product launches and pre orders go to subscribers 48 hours before the public. We also have a secret Facebook group.

How can I find more information on haircare when working out?

Our blog is the main source for this which is on our website.

Can I add a gift note to my package?

Absolutely! Our founder will happily handwrite a gift note to the special person receiving BIND London. Lucky thing!

How do I style my BIND London?

Our social media, particularly Instagram, Pinterest, and TikTok host lots of style ideas for workout and athleisure style.

Where can I find tutorials?

Our social media, particularly Instagram, Pinterest, and TikTok host a wealth of tutorials for each piece, for different occasions, and for different hair types/textures.

When will certain items restock?

We’re so glad BIND London has been so well received and appreciate all the love and support on our pieces. We are constantly working on product development to make each piece and version better than the last.

You can complete a back in stock request, and subscribers will always receive updates when you can get your hands on restocked items.

What workouts can I wear BIND London in?

Any! That’s why BIND London exists! Self care and exercise comes in many forms. Gym, run, yoga, boxing, hike, workout class, home workout, pole, skip…there are no limitations to what BIND London can do for you.

Is BIND London suitable for my hair type?

We’re inclusive headwear for all hair types and textures, so 100%! We hope our social media reflects this, however if there is a hair type/texture you haven’t seen, pop us a message and we’ll represent.

What sizes does BIND London come in?

All pieces are one size. Check the product page to see product dimensions.

How can I wash my BIND London?

You can wash at 30 degrees, but handwash is best. Use of fabric conditioners can remove the sweat wicking properties, so don’t use this if you want your BL to last.